Privacy Policy

1. Overview

EvictionResponseLetter ("we," "us," or "our") operates the website located at evictionresponseletter.org. This Privacy Policy describes how we collect, use, and protect information when you use our document preparation and attorney matching service.

2. Information We Collect

When you use our letter generator, we collect the following information:

• Contact Information: Your name, email address, and phone number.
• Case Information: Your state, the type of legal matter, relevant dates, and other details you provide in the form. This information is used to generate your letter and to match you with a relevant attorney.

Your letter is generated in your browser. The case details used to generate the letter are also transmitted to our servers for the purpose of attorney matching.

3. How We Use Your Information

We use the information we collect to:

• Generate your free legal document
• Connect you with a participating attorney or legal service provider in your state who handles your type of legal matter
• Improve our services and understand how our tools are used

4. Information Sharing

We share your contact information and case details with participating attorneys and legal service providers for the purpose of attorney matching. By submitting the form with the consent checkbox selected, you authorize this sharing. We do not sell your information to data brokers, marketing companies, or other unrelated third parties.

5. TCPA Consent

By checking the consent box on our form, you provide prior express written consent under the Telephone Consumer Protection Act (TCPA) to be contacted by a participating attorney or legal service provider at the phone number you provide, including by autodialed calls, prerecorded messages, or text messages. This consent is not a condition of receiving our free document. You may revoke consent at any time by contacting us.

6. Analytics and Cookies

We use Google Analytics, TikTok Pixel, Meta Pixel, and Microsoft Clarity to collect anonymous usage data such as pages visited, time on site, and general geographic region. We may use cookies for analytics and advertising attribution purposes.

7. Third-Party Services

• Cloudflare: Hosting, CDN, and data storage. See Cloudflare's Privacy Policy.
• Google Analytics: Anonymous usage analytics.
• Participating Attorneys: Your contact and case information is shared with attorneys as described above.

8. Data Security

We use industry-standard security measures to protect your information. Data is transmitted over encrypted connections (HTTPS) and stored in secure cloud infrastructure. However, no method of transmission or storage is 100% secure.

9. Your Rights

You may request deletion of your personal information at any time by contacting us. You may revoke your TCPA consent at any time. California residents have additional rights under the CCPA, including the right to know what data is collected and the right to opt out of data sales (we do not sell data).

7. Children's Privacy

Our service is not directed to individuals under the age of 18. We do not knowingly collect information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

9. Contact

If you have questions about this Privacy Policy, please contact us through the information provided on our website.